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technology

5 Things You Should Expect from a Tech Support Team

Dealer technology expert believes empathy, intelligence, attention to detail, a winning mindset, and teamwork are essential components of an effective tech support team.

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Acquisition Alert: Be Smart About IT

Dealership acquisitions can cost more than the sticker price. Before you acquire your next store, demand an IT assessment that covers software licensing, hardware vitality, network integration, contractual obligations, and phone system compatibility.

VR Could Solve the Learning Riddle

Top trainer explores the world of virtual reality, which could one day create a ‘batting cage’ in which green peas would role-play scripts and engage in back-and-forth dialogues with simulated customers — all in the privacy of their own imaginations.

eLEND Study: Mobile Technology Adoption Hampered by Resistance to Change

Sixty percent of respondents to the technology provider’s dealer survey indicated that they are not considering using tablets in either their sales or F&I departments. Aside from resistance to change, respondents cited cost and an undefined ROI as reasons for not using mobile tablets.

DealerSocket Clients Get Carfax Snapshot Tool

Carfax's Snapshot Tool is now available to dealers on the DealerSocket website platform. The feature puts key vehicle history details for specific vehicles on search results pages and VDPs

automotiveMastermind Adds Toyota to Its Platform

automotiveMastermind, a predictive analytics and marketing automation technology company for automotive dealerships, today announced that Toyota dealerships across the country will now be able to partner with it.

Pearl Combines Equity Mining Tool With 'Buy Direct From Consumer' Platform

The integration will allow dealers to search for vehicles they wish to purchase directly from consumers by year, make, model and trim, according to the company.

AutoGravity Adds First Investors to Vehicle Financing Platform

AutoGravity is adding First Investors Financial Services’ indirect business onto the AutoGravity platform, the two companies announced this week.

KosLo Website Integrates NADAguides Data to Improve Consumer Experience

The online vehicle deal generation company has enhanced its site with year, make and model data from NADAguides to help further enhance the customized car-buying experience it offers consumers.

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It’s 2017. Expect More From Your DMS.

The reach of new technology extends to your dealer management system, and you should demand a solution that exceeds your expectations.

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